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ISO 22483:2020

Tourism and related services — Hotels — Service requirements

Apr 14, 2020

General information

60.60     Apr 14, 2020

ISO

ISO/TC 228

International Standard

03.200.01     03.080.30  

English  

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Scope

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

Life cycle

NOW

PUBLISHED
ISO 22483:2020
60.60 Standard published
Apr 14, 2020

National adoptions

30.3.006

Tourism and related services — Hotels — Service requirements

60.60 Standard published

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