IMSQ 03

Context and objectives

To set up or improve the quality approach, we need the necessary tools that allow us to give us the necessary solution and approach. This training allows you to build a suitcase of tools to use when needed. This training aims to:

• Master the different tools of quality;
• Acquire tools to effectively drive the quality approach;
• Build a suitcase containing quality tools to implement your quality system and / or improve it;
• To improve in the implementation of the quality system.

Who is concerned

• Responsible, Quality Engineers;
• Quality animators;
• process drivers;
• Actors in the management of the quality management system;
• Internal auditors quality.

Content

Introduction to quality tools

• Quality tools;
• How to choose each tool?

Presentation of different quality tools

• Brainstorming ;
• 5S method;
• Problem Solving Method (MRP);
• Ishikawa diagram;
• Pareto diagram;
• AMDEC (Analysis of the Mode of Failures, their effects and their criticalities);
• Process approach ;
• Dashboard.

Practical case studies

Final evaluation