Address: Angle Avenue Kamal Zebdi et Rue Dadi, Secteur 21, Hay Riad, Rabat 10100, Maroc
Phone: +212537571948 Fax: +212537711773
E-mail: information@imanor.gov.ma
Phone: +212537571948 Fax: +212537711773
E-mail: information@imanor.gov.ma
CN 79
Services
Active
Main committee
HAOUATI KHADIJA
haouati@imanor.ma
Services, Crafts and Documentation
Scope
Specify the essential characteristics that a service must meet in order to meet the expectations of these Clients and describe the practices of the service trades, ranging from hotels and restaurants, to distribution, maintenance and logistics, and personal services. (leisure, cleaning, guarding, moving, ...), the finance sector, professional services (doctors, lawyers) and public administration (health, education, social security, municipal services ...).
Facts and digits
19
New projects
85
Published standards
0
Meetings
0
Members
Relation to mirrors committee
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ISO/COPOLCO
Committee on consumer policy
Originator: ISO
P member
from
Mar 12, 2019
ISO/COPOLCO
Committee on consumer policy
Membership COPOLCO membership is open to interested member bodies as participating (P) or observer (O) members and to interested correspondent members as observer (O) members. Terms of reference To study means of helping consumers to benefit from standardization, and means of improving consumer participation in national and international standardization. To provide a forum for the exchange of information on the experience of consumer participation in the development and implementation of standards in the consumer field, and on other questions of interest to consumers in national and international standardization. To advise ISO Council as to the consolidated viewpoints of consumers on matters relevant to ISO's current and potential standardization and conformity assessment work. To advise ISO Council on the need for new or revised policies or actions within ISO as they relate to consumers' needs. More information about COPOLCO and related ISO activities can be found in the section Resources for consumers.
Originator: ISO
P member from Mar 12, 2019
ISO/TC 222
Personal financial planning
Originator: ISO
O member
from
Mar 12, 2019
ISO/TC 222
Personal financial planning
Standardization in the field of personal financial planning, including standardization of the certification of practitioners based upon elements of education, examination, experience and ethical conduct, and standardization of the personal financial planning process which typically includes, but is not limited to, the six elements of establishing and defining the client/planner relationship, gathering client data including goals, analyzing and evaluating the client's financial status, developing and presenting financial planning recommendations and/or alternatives, implementing the financial planning recommendations and monitoring the financial planning recommendations.
Originator: ISO
O member from Mar 12, 2019
ISO/TC 225
Market, opinion and social research
Originator: ISO
O member
from
Mar 12, 2019
ISO/TC 225
Market, opinion and social research
Standardization of the requirements for organizations and professionals conducting market, opinion and social research.
Originator: ISO
O member from Mar 12, 2019
ISO/TC 232
Learning services outside formal education
Originator: ISO
O member
from
Mar 12, 2019
ISO/TC 232
Learning services outside formal education
Standardization of requirements for learning services provided outside formal education, including vocational and professional education and training. Note: What is included in "formal education" varies depending on the standard user's jurisdictional domain. Standards developed by ISO/TC 232 are primarily intended for providers of learning services outside formal education. However, they may be considered useful by entities providing any kind of learning service. Excluded: The development of standards in the field of information technologies for learning, education and training. The TC will take into account people with disadvantages and/or special needs. The TC will take into account ISO's global relevance policy as regards the parts of the world not directly represented in the TC work.
Originator: ISO
O member from Mar 12, 2019
ISO/TC 258
Project, programme and portfolio management
Originator: ISO
O member
from
Mar 12, 2019
ISO/TC 258
Project, programme and portfolio management
Standardization in the field of project, programme and portfolio management.
Originator: ISO
O member from Mar 12, 2019
ISO/PC 288
Educational organizations management systems - Requirements with guidance for use
Originator: ISO
O member
from
Mar 12, 2019
ISO/PC 288
Educational organizations management systems - Requirements with guidance for use
Standardization in the field of educational organizations management systems - requirements with guidance for use
Originator: ISO
O member from Mar 12, 2019
ISO/PC 303
Guidelines on consumer warranties and guarantees
Originator: ISO
O member
from
Mar 12, 2019
ISO/PC 303
Guidelines on consumer warranties and guarantees
The standard is intended for use by producers or sellers of goods and services to offer best practices and requirements for effective warranties when these are provided with goods and services.
Originator: ISO
O member from Mar 12, 2019